Most technology system deployments are done with an end result in mind – maximum uptime. However once a system has been deployed, the system components are prone to failure due to issues ranging from individual component failure to complete system shutdown. According to independent industry representatives, the average AIDC system will have a minimum of 1-3% in failures throughout the solution’s lifetime. We offer a selection of programs that offer support services on an ala carte basis and range from warranty only to full customized SLA agreements.